Little Things Can Make A Big Difference

While there's a natural tendency to want to 'think big' , 'do big' and 'be big' in life, relationships and business, much of the results we get are in doing the little things in a consistent way. Doing the little things makes a big difference, much bigger than we are willing to admit.

Listen to the news and see how people are changing their world by doing seemingly little things. I read the profiles of most of the CNN Heroes of 2012, and one thing struck me - they were ordinary people, doing little things in their own ways, to change their worlds.
I witnessed a fatality some weeks back, on a highway in Cairo. The car involved was almost brand new and all the safety gadgets needed to protect anyone must have been in place. However, the driver was not wearing his seat belt! As 'little' or trivial as that might sound, it was what made the difference between life and death.

Did you hear about the bridge that collapsed in Japan recently? 9 people were killed and several injured. Initial reports shows that a missing bolt (yes, something as small as a missing bolt) was responsible for the collapse. Can you imagine that? Those little things sure can make a very big difference.

I know and work with a lot of very successful leaders and aspiring leaders who set very ambitious improvement goals for themselves. They want to be more strategic, lead change, be more visionary, improve their presentation skills, learn marketing and finance, and improve their work-life balance. Yes, these are all important and impressive goals. They can be huge mountains to climb, and could even take years to achieve or master.  However, approaching these goals little by little but consistently, would ultimately get them there. This  reminds me of a parent that screamed at her teenager: "if you want to clean up the environment, why don't you start by cleaning your damn room".

If you add a little to a little and do this often, soon the little will become great.

I came across this story a couple of years ago that further explains how little things, like acts of kindness and courtesy, can go a long way in making a huge difference.

Many years ago, an elderly man and his wife entered the lobby of a small Philadelphia hotel. "All the big places are filled," the man said. "Can you give us a room?" The clerk replied that with three conventions in town, no accommodations were available anywhere. "Every guest room is taken," he said, but then added, "but I can't send a nice couple like you into the rain at one o'clock in the morning. Would you be willing to sleep in my room?" The next morning as he paid his bill, the elderly man said to the clerk, "You are the kind of manager who should be the boss of the best hotel in the United States. Maybe someday I'll build one for you." The clerk laughed and forgot about the incident. About 2 years later, however, he received a letter containing a round trip ticket to New York and a request that he be the guest of the elderly couple he had befriended.

Once in New York, the old man led the clerk to the corner of Fifth Avenue and Thirty-Fourth Street, where he pointed to an incredible new building and declared "That is the hotel I just built for you to manage." The young man, George C. Boldt, accepted the offer of William Waldorf Astor to become the manager of the original Waldorf- Astoria, considered the finest hotel in the world in its time!

I long to accomplish a great and noble task, but it is my chief duty to accomplish small tasks as if they were great and noble.

May I encourage you not to neglect the little things, because you are focusing on the big things? May I encourage you to pay attention to the "little" things, even as you dream big? May I encourage you not to get carried away with the notion that if what we do is not big enough, it could make no difference?  It is time for a paradigm shift - do not take for granted the 'little', do not overlook ' the little', and when all you get sometimes is 'little', do appreciate it. In actual sense, the 'Little' things do make a BIG difference.

We Can...Cos We Have

Some weeks back, my sister (an upcoming International Image Consultant) facilitated a session with the family. It was one of the outcomes of her recent training in the career she has become so passionate about. It entailed us writing a few points on the areas we felt positively about every other person present at the table. So as to maximize time, we were limited to 3 points per person and had to conclude within a limited time. Afterwards, with a focus on each person, we were to share one by one, these areas we had noted, whilst addressing the person directly. Thereafter the person would respond to all that had been said or shared about him or her.

I must confess this session didn’t only leave us feeling good about ourselves with those encouraging words we heard, we were also a little shocked as we discovered abilities we probably hadn’t thought much of that we possessed. Even though I have been in sessions like this prior to this time, this one gave me the opportunity to hear some wonderful things about me again, and it was somewhat different because it was coming from family.

A precious part to this meeting was that each of us acquired reinforced knowledge of where we were good at, we were reminded of those things we do so naturally, with little or no effort…our areas of strength. I was then motivated to ponder more along this line, and also to continue reading a book my unit in my local church recommended for new intakes – Strengths Finder 2.0 by Tom Rath. My ponderings still continue, but I would like to share my thoughts so far, some discoveries, some reminders, though it may take me more than this article to do so.

We are not in a position in which we have nothing to work with. We already have capacities, talents, direction, missions and callings. Abraham H. Maslow

In a world like ours where expertise, specialties and achievements are celebrated, the tendency is for us to assume only a few are blessed or endowed with (special) abilities. This few being those in the limelight. We are inclined to belittle any skill that seems less than the ‘acceptable/celebrated standard’. Sometimes it’s just our orientation of what we consider as a potential - that ability that could eventually distinguish someone. For instance a long time ago, being able to kick a ball was just a form of play, it wasn’t perceived by many as any “special ability”. Today it is seen differently, it is a likely money-spinner.

Let’s be comforted knowing this, no one exists without a special “something” in and to them. WE ALL HAVE STRENGTHS - inherent giftings or potentials. Each of us has at least one natural, special ability. We all have something we came to the world with, that differentiates us, something we can use for good. It could be skill tied or relationship based, it could be mental or even physical. More often than not, we won’t have or express the same abilities in the same manner or degree. So it doesn’t matter what others have perceived about you or what you have probably thought of yourself before now, everybody has something to offer, a part to play in the whole circle of life. As I meditate more on this, I remember the title of a message I heard some years ago….there’s GOLD in you.

To be continued...

The Little Growths

It has been a while indeed and I really don’t know how to make up for the months of not posting an article. My sincere apologies, as 2 major events actually led to this and it took me longer than I could have imagined getting myself together. I lost my maternal grandma, who was so special and I was ill for weeks following this. In addition, like all other posts, I didn’t want to just put anything together, I wanted to be sure what I was sharing had been a learning point for me and would be for someone else. It is therefore elating for me to have something to share finally.

Over the period of being ill and then recuperating, I had put a stop to many activities I had been involved with both at home and on the business front. I needed help to get so many things done, and would ever be grateful for those who were there all through. However at some point, I became really bothered, wondering when every single thing would come back to normal again and I would be able to do much more than before. In other words, I was kind of dissatisfied and even a little frustrated. Then I came across a verse from one of my favourite books – “He who loves money shall never have enough…” and my eyes were opened to the insatiable state we could always find ourselves.

On another hand, I pondered the patience with which the farmer awaits the germination of his sown seeds, first the blade then the ear and later the harvest; the patience with which the nursing mother watches the growth of her newborn as he learns to sit up, crawl then walk. And in addition to this the many milestones she celebrates like when the crown of the first tooth is noticed. It made me realize how easy it is to get to that point in life where we tend ignore the signs of seemingly small positive changes; and it gave me concern that we fail to acknowledge the milestones achieved on the way to fulfilling those goals we have set for ourselves.

Another verse from the same book says simply – godliness with contentment is great gain. It somewhat describes contentment as a treasure, having some form of satisfaction as a form of wealth. I have learnt in essence that, even when we achieve some things we’ve always desired to the 100% mark, we tend to shortlive the period of satisfaction because we are already focusing on the more we can still do or have.

This is not about encouraging mediocrity. It’s about coming to terms with the little growths and increase, and learning to acknowledge some, compliment some and definitely celebrate some. It is not only a differentiating attitude, it is an enriching one.

So for me, am I doing all I was doing before yet? No, but am I doing somethings now which I couldn’t do when I was really ill? Yes, and for those ones, I give myself some passmark, while still forging ahead for more. For some of us, it may be with expected changes we desire in our children/spouse or staff? Have they come to the full picture? Maybe not, but have they made some adjustments towards the change? Most likely. It could be with respect to the goals we had set at the beginning of the year. Has this goal been fully ticked off? Maybe not; Are we where we were on it at the beginning of the year? Probably not.

We should be encouraged to support these growths or changes by acknowledging or complimenting or celebrating them…for those feelings of satisfaction/contentment in little levels of achievements go a long way in giving us some level of fulfillment in life.

Treasures from DLA

Sometime in March this year I was opportune to attend the Daystar Leadership Academy (DLA). It was the Basic Leadership Class. I had a fulfilling experience I must confess. Firstly, I had always wanted to do this, so having it ticked off my goal list was very satisfying and secondly because of the knowledge gained and the enriching networking opportunities.

As fulfilling as it was, it was a stretch program. There were rules to be followed, tests to be written and most especially mindsets to be changed. It took me incorporating early attendance (which was mandatory) with my regular morning school runs. We were taken on courses like Personal Transformation, Success Habits, Excellence Oriented Organization, Organisational Growth, Project Management, Systems Development, Family Success, Delegation Strategies amongst others.

An article on FOOTSTEPS would not be adequate to do justice to all I’ve learnt, but I would share some key ones in this post. I also encourage as many as can attend this Leadership/Management Program to do as well or any other recommended ones. If not for the certificate, it would be an opportunity to gather so much knowledge in a short time on leading people or an organization.

The first lesson that dawned on me at the beginning of the program was the essence of leadership. I learnt that there are many misconceptions about it which has somewhat resulted in the abuse of it over time and in many settings, from homes to organizations and the government.

It is not about titles, but about the tasks performed
It is not about status, but about service
It is not about consumption, but about contribution
It is not about cohesion, but ensuring cooperation
It is not about intimidation, but about inspiration
It is not about manipulation, but about motivation
It is not about lording over people, but loving people
It is not about being a celebrity, but a role of responsibility

In other words, if you are performing relevant/key tasks, serving sincerely, contributing valuably, enhancing cooperation in a team and inspiring or motivating some person other than yourself, if you never knew it before, you have been leading. I for one, used to think (while I worked) that since the organization’s organogram didn’t place me in a “specific - titled” role, then I wasn’t being challenged to develop my leadership potentials and couldn’t give so much as a leader. However, I discovered that in the capacity with which I had somewhat influenced individuals, junior colleagues, peers and teams towards the achievement of a goal, I had served as a leader.

Another lesson I took away from the program, is that SUCCESS IS WHO YOU ARE. In essence, your nature determines the success that can be achieved. It is not merely in the doing but in being. That is why sometimes we see some people whose status or achievement we covet, and the first thing we try to do to succeed like they have is just copy exactly what they do. This often leads to frustration in the long term because we are somewhat working against our nature.

To do something you have never done before, you must become someone you have never being before. The first point of call is changing or developing your person, and then the doing will automatically follow. More often than not, your person is tied to your mindsets; for the journey from grass to grace is an Internal Trip. The challenge here is to so work on your inside, challenge and correct those wrong or limiting mindsets, discover truths, develop your mind, that your outside would be struggling to catch up with it. Even if the outside isn’t changing in the short term, in good time, it will align.

The last but definitely not the least of all my take-aways is the bit on Self Improvement under the Success Habit Course. I am a freak, fanatic, stickler (what other vocabulary is there?) for personal development. I believe in becoming a better you and not settling for the status quo, challenging yourself continually. So it was quite interesting to learn more on this. One of the major activities on self improvement is reading /studying. Earl Nightingale said many years ago that “one hour per day of study in your chosen field was all it takes. One hour per day of study will put you at the top of your field within three years. Within five years you’ll be a national authority. In seven years, you can be one of the best people in the world at what you do”. The tasks with this are to identify that area you want to be good at and then develop the staying power to keep at it. I study an average of 7hours/week now, but on different interests. However, I intend to pick my area of passion and make sure, I top up on it regularly.

On a final note, to gather information is great, but to do with what-you-know is greater. I have tried to instill a practice of noting down action points from every book I read and training program I attend. The fewer they are the better and with deadlines. That way I can experience immediate value from a learning. I encourage you on this, as well as the pearls I have shared. On our own we may not be able, but definitely with God we can.

Birthday Blues

Maybe it wasn’t so bad leaving this month’s post till today. It’s my birthday today and also another anniversary for FOOTSTEPS. As I meditated this morning, and also thought through on the article to post, it became clearer what I’d be sharing on.

Days like this are one of those I look forward to in the year, like Christmas, New Year’s Day and even birthdays of loved ones. I don’t really know why, but it gets me usually excited as the day approaches, just knowing it’s not just like another day. It’s my birthday! Knowing some years ago, my mum pushed in some hospital in Lagos and voila, a baby girl (me) became a special part of their lives and the world. And for many who know me, I do not take the day for granted.

Aside knowing it’s my day to receive a lot of calls, messages, prayers, cards/gifts; it’s also like a significant beginning for me, just like the start of a new calendar year. As businesses do at the end of their financial year end into another, I use the period to review my progress since the last birthday and plan against the next. I basically reflect on my life so far, with a major focus on my walk with God, my achievements, the lives I have influenced, where I have done well and areas for improvement.

When I clocked 30 a few years ago, I was overwhelmed during my reflections about not having done so much per se. I felt I’d not maximized a lot of potentials or given as much as I could have. I kept pondering on that one thing I existed for. Those mediations led me to doing some things and making a number of changes I’ve made in the recent times. As I look back now and look forward more, I know I’m getting there by God’s help, to become all He has intended. What is life after all, if those potentials remain untapped?

So as usual, earlier in the week I took time to take stock, and I’m also anticipating certain new things. My hopes are high, and I’m dreaming more. Before the week runs out I should have a longer list of “…in my lifetime”. It’s a list of 50-100 items that will contain, “what I want to be”, “what I want to do” and “what I want to have”, all in my lifetime. I’ll encourage you on this too, the list just does something to you when you write and when you review. I wrote some like 3 years back and on review a few weeks ago with my husband; I was shocked but pleased to know a number had been achieved.

Your birthday may not be such a different day to you, it may have passed, it may be later in the year…but I beseech you, it’s a day worth reflecting, it’s a day worth rejoicing over, for one thing, you’re alive and so you can hope for the best and like me, you can dream.

Not By Chance

It is another election season in Nigeria, and batons will change hands afterward. Many are trying to position themselves or their own to take an office, from the Local Government to the Presidency. Parties are strategizing, meetings are being held, money is being raised and spent on campaigns, and activities are gathering momentum for the final lap in this race. The point where every eligible man will cast his vote according to his conviction, whether based on information and understanding or coercion, men will vote and the winners will be declared, sworn in for another season of service. Well for me, I see it as service, though I know many aren’t aware that leadership is really about this.

One interesting part of this current period for me has been the debates. I was present at one, and I have watched a few as well. It has to some extent brought up revelations about the candidates from levels of competence to extent of preparedness in taking the office they are vying for, from temperaments to their thoughts on issue resolution. One of those debates which I am yet to watch though is the Youth Representative debate. It was interesting when I learnt about this, particularly because I knew 2 of the participants who would be representing different parties.

I wasn’t surprised about Adeolu Akinyemi because I’m a little privy to his political affiliation and commitments. However, my initial feeling on Uche Chuta was of shock. I kept saying I know this guy, I know this guy… but is he politically inclined? And then a memory flashed back as the thought stayed with me, it was a confirmation of how our yesterday has an impact on today.

Way back in our elementary days we were all pals, as we lived in the same company estate though we attended different schools. So when some of us represented our schools at different times in the regular inter-school debate on national television, it was easy to note one another. I recall Uche was one of his school's representatives at a debate.Thinking through Uche participating in this current debate, though we had lost touch since we all moved and I didn’t know what he was up to, I settled to the fact that the debate of yesterday was not by chance.

When we look at our lives now and reminisce on our yesterday, to a large extent we’ll all be able to match certain decisions we made and events that occurred then to others that have shown up in our today. For example I had had an ambition to be a fashion designer and used to make lots of sketches as a kid. This wasn’t particularly nurtured as I grew up so it went to sleep, as I took on Architecture then Human Resources but it has however re-surfaced, as couture is one of the services I offer now.

The truth is, these seeming awakenings or repetitions are also not by chance. Somehow those of the past, though they appeared to have occurred randomly, revealed our abilities or prepared us for now. They were yesterday’s seeds whose fruit we now see. The learning point however is that, we can also tie our today to our tomorrow. We can to a good extent determine or predict tomorrow’s fruit by the seed we sow now, the decisions we make now, the exposure we get, the trainings we give ourselves, the relationships we keep, the way we manage our finance and of course what we say “yes” or “no” to.

If we have an idea of what we would like for the future we need to work back from tomorrow and live today more consciously. I will….will you?

Pass On The Torch

The debate went well. It was another learning opportunity. It felt good being there to see how issues were taken by the candidates. However, the events that followed as the program came to a close were the most unpredictable, unplanned, infact the very last I could ever have considered would happen to me on such a day like that.

As I moved in the throng to extend my greetings to my mum’s friend, who I had noted earlier, I felt a hand slip swiftly into my bag and out. But I knew. I knew an item had been taken and it clicked immediately that it had to be my phone. Immediately, I turned around and grabbed the hand of a man who I felt was the closest to do such and was already turning away. I accosted him, ‘you put your hand in my bag now’. Ofcourse he denied, but while I confirmed to be really sure, he had walked away. Again I followed, pushing my way through the crowd and stopped the man again (well I think it was the same person), telling him he took my phone and all, this time, this one advised me to call the line. Alas, it dawned on me, there was no way to catch the perpetrator, everyone had been advised to leave their phones on silent or vibrate during the program.

I felt really sad, confused, everything negative but tried to pray. I prayed that somehow God would order my steps, show me mercy and show me favour. My prayer was answered.

So as not to bore you with the details, I’ll make it a brief one. I got the phone back. Less than 3 hours after the incident. The lady who gave me back explained that she had picked it when it fell on her leg in the crowd. I met her at her location and she returned it without collecting a dime.

On my way back I suddenly remembered an incident that occurred some weeks back. I had erroneously got an SMS for a recharge into my network via my phone. The remitter and beneficiary had reached me immediately pleading for me to refund. I couldn’t refund directly or do anything that night but the next day I sent back the PIN for the credit of the same value (an unplanned expense though). I got thank-you messages from them afterwards, to which I had replied saying – "...that’s the way we’ve been taught of the Lord, you can pass on the good works".

Truth is, the opportunity to do the right, to do good came my way, I harnessed it and it left me feeling great. I was also a recipient of someone who chose to do right, to do good and I know I was not the only one who felt wonderful but the lady would have as well.

It’s like a torch, we need to pass it on. I can imagine a world where we are all conscious of the needs of the next person; where we make it our personal objective to keep doing the right things and being good. The opportunity is there, the feeling is rewarding and priceless; when you are a recipient, you also enjoy like I did, the wonderful feeling of receiving kindness.

I encourage you with a few lines from my High School’s anthem

…Pass on the love that can transfigure…

We forward press not backward turning,
That this our torch more brightly burning
May yet pass on and on forever….